Client Testimonials

Many Hands Make A Stronger Network

TCI is proud to be a leading and active member of the associations that are advancing the technology and availability of universal emergency telephone system.

In addition, TCI has established corporate relationships with industry-leading companies that share our philosophy of interoperability and PSAP empowerment.

Our larger goal is to foster a comprehensive network of expert resources to address the complete needs of North America’s Emergency system – as well as the unique needs of each PSAP, each call taker and every member of their communities.

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Marion County, Alabama 911 has been a customer of TCI for about ten years now. TCI has always been very prompt in providing customer service on whatever problem or issue we were facing. We are very proud of the phone and 9-1-1 system that they have developed and installed for us. We have always and continue to have a great working relationship with the folks at TCI and strongly recommend them in your future purchases. We are currently using their virtual phone system along with their ANI/ALI Controller and NT Workstations. If I can be of further assistance in any way whatsoever, please feel free to contact me.


James Beasley
jbeasley@marion911.net
Marion Co. E9-1-1
P.O. Box 1744
Hamilton, Al 35570
(205) 921-0911
N34.140889 W087.995306

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Dear Faith,

We have been using the TCI InVision PSAP Answering System for the past 2 years. We find the equipment to be highly dependable and the technical service is second to none!

We have two off premise answering points. TCI and I tried a new technology back then and it works great. We use Avaya Routers to pipe voice over IP to the 2 off premise sites. They are 1 mile and 9 miles from our central dispatch. When we transfer a call to the off premise center, the ani/ali and map both transfer without a hitch.

I believe you will find the TCI Representatives to be in tune with your center's needs and can design a system that will work for you. Should you have any questions, please email or call.

Bill Pippins, Jr.- Administrator

Stoddard County 911 Services
P.O. Box 535
Dexter, MO 63841
Phone-573-624-9086
Fax-573-624-6159
Cell-573-820-1426 or 573-421-5778